Loading...

The Happy Standard

At Happy Hot Tubs we want you to be 100% Happy with your purchase. That is why we have created the Happy Standard, which provides you peace of mind and some useful guarantees to make your hot tub ownership journey as smooth as possible. 


7 Day Back Up Support

Happy Hot Tubs are contactable 7 days a week on live chat, telephone and in our five stores! Do not settle for a robot or a business that is closed. You Deserve Happy!

 

Delivery and commissioning included by our in-house trained team

All our delivery staff are fully employed and vetted. We do not sub-contract any delivery work. Giving you the best service and experience. 

 

48 hours guaranteed engineer attendance in event of a fault

If something goes wrong, you want to be sure you have support. That is why we ensure that we will attend site within 48 hours of a fault for all hot tubs within warranty.  

 

Free move within your first year (Terms Apply)

Perhaps you want to move your hot tub within your garden or are moving house? We offer a free hot tub move within your garden or within 25 miles of your address within the first year of ownership. Crane not included. Subject to survey.