Happy Hot Tubs - the best for your hot tub

Hot Tubs and Spas Cover Warranty

Hot Tubs and Spas Cover Warranty

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Hot Tub and Spa Covers - Cover Warranty

How long does the warranty last?
This warranty runs for one year from the date of delivery of original purchase.

Who is covered?
This warranty covers the original purchaser with proof of purchase.

What does this warranty cover?
This warranty covers defects in materials and workmanship.

What does this warranty NOT cover?
This warranty does not cover damage from abuse, misuse or neglect (see listed items):
1. Damage due to excessive chemicals or heat.
2. Inner foam core breakage.
3. Inner foam core moisture absorption due to foam breakage or damage to plastic barrier,
4. Damage, tears or abrasions to vinyl cover due to scraping, dragging or sliding of cover.
5. Damage due to use of silicone based cleaners or treatments (see Care Tips).
6. Damage due to use of vapour seals as handles (pouches at inside ends of hinge)
7. Damage due to weight placed on cover.
8. Damage caused by inappropriate storage.
9. Handles damaged due to lifting.

When warranty service is required - contact Hot Tub Care Ltd on 02380 812769

What will Hot Tub Care Ltd do?
Within the warranty period Hot Tub Care Ltd will do the following:

1. Upon return of cover we will inspect cover to determine whether failure is due to defects in materials or workmanship

2. Repair or replace, at our option, any defective cover or part.

What will Hot Tub Care Ltd NOT do?
1. We will not be responsible for freight cost for forwarding and return of your cover.
2. We will not provide substitute or loan cover during repair period.
3. We will not repair under warranty any damage due to the above list not considered defects.

Nothing in this warranty affects your statutory rights.

 

Ring 02380 812769 or email admin@happyhottubs.co.uk

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