Happy Hot Tubs founder Simon Hallett first started building boats at Kemp's shipyard in Southampton in 1976, later moving to Vosper Thornycroft learning to spray fibreglass when building Mine Sweepers for the Navy. In 1983 Simon moved to local hot tub manufacturer 'Spaform' and made his first Hot Tub. After 10 years of building spas and helping establish 'Spaform' as Europe's number 1 manufacturer, in 1993 Simon set out on his own with 'Spa Factory'. 'Spa Factory' quickly became established in Europe and in 1998 'Spaform' purchased 'Spa Factory' and Simon returned as Managing Director.
After noticing the dangers of untreated water, in 2002 Simon founded BISHTA and was first chairman. The organisation still plays a part in the Hot Tub industry to this day. BISHTA (The British and Irish Spa and Hot Tub Association) is the association for the domestic self-contained spa and hot tub market, promoting safe spa water for the public.
Perceiving major changes within the hot tub market in the UK, and demand increasing for specialist after-sales support in the Hot Tub industry, Happy Hot Tubs was formed in 2006. Happy Hot Tubs started selling chemicals and accessories online immediately and to this day is the UK's largest chemical and accessory retailer across 3 platforms. From the first base in Winchester, the first store at Cadnam was opened in 2006. In 2007 Three Legged cross followed which is today the Bournemouth store.
Practically born in a hot tub, Simons' two sons Eddie and James and younger daughter Lucy, have been present throughout the years, whether packing parcels or delivering and selling hot tubs. James returned to manage and grow the business in 2014 after attending university and working for Enterprise rent-a-car for 5 years. Here he learnt invaluable management experience and framework for excellent customer service.
Year of 2013 sees Happy Hot Tubs team up with Watkins: the BMW Groups Works-designed Hotspring manufacturers in Vista, California and became a HotSpring spa dealer, the world's best-selling hot tub brand with over 1 million spas sold!
With this Happy Hot Tubs moved to a new 8000 square foot warehouse in Fareham in 2014 and in 2015 opened the Worthing store. Happy Hot Tubs now has built a 30 strong team working throughout the business and 5 vans on the road serving customers throughout the south with 150 years plus combined experience.
Always looking to improve, Happy Hot Tubs stick to our principles of looking after customers as a no. 1 priority whilst training and developing staff and creating a pleasant and enjoyable workplace for employees.