1. What pre-delivery requirements are there for a hot tub?

There are 4 main requirements:

• Flat and level base
• Water supply to fill hot tub (usually hose pipe)
• Suitable electrical supply (requirements vary depending on model)
• Adequate access to site hot tub

For a more detailed guide on how to prepare for a hot tub delivery, then please download our Pre-Delivery Guide.

2. How long will I have to wait for my hot tub to heat up after delivery?

This will vary depending on the ambient temperature, the time of year (if located outside), and the temperature of the water added to the tub. Remember to fit the rigid cover as soon as possible, to stop heat escaping, and then the water should be at a reasonable temperature by the morning after your delivery.

3. How much will it cost to run my hot tub?

The running cost will vary from month to month depending on the ambient temperature and your usage. The cost is likely to decrease in the summer months, just like with your home electricity bill.

It is very difficult to provide an accurate figure, as factors such as the cost of electricity in your area, location, weather, usage of cover and bather time, hugely affect the cost.

However be assured that our Hot Tub models are some of the most energy efficient available today.

4. Can I take my hot tub with me when I move?

Yes, the hot tub is self-contained so you can take it with you when you move house. We offer a move service, so call us for a quote on 01962 776766. For more details on our move service click here.

5. How do I keep the water clean?

You add a sanitiser like Chlorine or Bromine to keep the water clean, and you must also make sure you keep the water pH balance correct using pH Minus or pH plus. Unlike a bathtub, you can keep the same water in your hot tub for about 2-3 months, before draining down and refilling. On delivery we provide a clear and easy care guide which explains how to correctly maintain your hot tub, and our delivery team will be happy to give a demonstration and answer any questions at the same time. To download a copy of our Hot Tub Care Guide click here